Is It A Sign?

"Dial up, dial up, dial up up up....
Dial up, dial up, dial up up up....
Dial up, dial up, dial up up up....
Dial uuuuuuppppppppp...Sucks sucks sucksssssssssssssssss!"

ummmmm...yeah, I'd like to tell you that things went as planned last Wednesday, and I am currently surfing the Net at lightening speed.....but that would make me a big fat liar with my pants on fire. In fact.....things went as FAR from planned as possible.

They were supposed to show up between 8am and noon on Wednesday. I took the morning off from work, as it is required that the homeowner be present during installation. At 11:22 am, they called me, and proceeded to ignore the fact that they were supposed to already be here, and try to schedule me for the following Monday (today) or Tuesday. I didn't let them off easy, I explained that I had been waiting for this dang Satellite Internet for several months. When I finally got an appointment for installation, it was set 1 1/2 months out, but they would kindly take my $199 for equipment right then. As the appointment approached, no one called me to confirm. The day before I called to verify that someone was going to be there. It was agreed that someone would be at my house between 8am and noon, and now....here we are on the phone and you are telling me that no one even intended on being here today?

The person on the phone did a lovely job of passing the buck, and acting like she never even had my name as a possible customer until that very morning. She worked really hard to place all the negativity onto Dish Network, instead of the contracted company she worked for. I explained how I had missed work for no apparent reason that morning, and was pretty frustrated with that, but if they could come on Monday, it would work out since I had that day off for the holiday. She kindly told me that she would call me to let me know if they would be coming in the AM or PM. I hung up and went to work.

Not surprisingly, I never heard back from her. I called on Saturday. She babbled on about being so busy, and fumbled to find the paperwork that would indicate whether my installation was scheduled for the AM or PM. She finally confirmed that someone would be at my house between 12pm and 5pm on Monday the 12th.

Well, I'd like to say that I am surfing the Internet now at Satellite speed, but I.AM.NOT! Guess who was a NO SHOW? and didn't call or anything? Seriously people. Where in the heck did costumer service go? Why on earth would the not call? Today could have been great. I had lots of time to go shopping and out to lunch with my hubby who was home from work, but NOOOOOOO we had to be home by noon. Sugar took a fabulously long nap today, and I could have been reading blogs...but I didn't want to be all dialed up in case they needed to call me for directions. So instead....I had a really long boring day, and they don't seem to care!

My question is this......Is is some sort of sign that I should just stick with freakin dial up or what? I mean....I have been trying to get the dang thing for nearly 6 months. I would try for a different company, but I would have to pay over $20 more a month. I have never had any trouble with Dish Network for my TV. Why is this so hard? Is it a sign? Should I just let it go?

P.S...I'm not even going to look at this for typos tonight....sorry....I am a little pissy! :( I want to just go read some other blogs...and lift my spirits.